Privacy & Security

cxurl com's Privacy Policy — Our firm commitment to protecting your data

We understand how valuable your personal data is. That's why cxurl com uses the highest level of technical security to keep every piece of your information safe. On this page, we tell you everything — openly and transparently — about what data we hold, why we hold it, and how we protect it.

Last Updated: 1 July 2026
SSL 256-Bit Encryption
Data Encryption

All data is secured with 256-bit SSL encryption

No Data Sales

Never sold to third parties

Minimal Collection

Only necessary data is collected

Data Control

View or delete your data at any time

Encryption

Maximum SSL Protection

Data Collection

Why & What We Collect

Sharing

Who We Share With & When

Cookies

Browser Tracking Policy

Your Rights

Data Control Features

Retention Period

How long your data is kept

cxurl com respects your privacy. Reading this policy will help you understand how we collect your data, why we collect it, and how we keep it secure. If you have any questions, FAQ see here.

1

Introduction & Scope

As Bangladesh's most trusted online betting and gaming platform, cxurl com places the highest importance on your privacy. This Privacy Policy applies to the cxurl com website, mobile app, and all related digital services.

By using our platform or creating an account, you are deemed to have accepted this Privacy Policy. Please read it carefully in its entirety.

Cxurl com believes transparency is the foundation of trust. That's why this Privacy Policy holds nothing back — we tell you exactly what we do, in plain terms.


2

What Information We Collect

Cxurl com collects only the information that is strictly necessary to provide our services. We take a firm stance against collecting anything beyond what is needed. Below is a detailed breakdown of what we collect and how.

Data Type Example Collection Methods Mandatory
Identity Information Name, Date of Birth, NID Registration Form Yes
Contact Information Mobile, Email Registration Form Yes
Financial Information BKash number, bank account Payment Methods Yes
Transaction History Deposits, withdrawals, bets Automatic Yes
Technical Information IP, Device, Browser Automatic Partial
Usage History Page Visits, Clicks Cookies Optional
KYC Documents NID copy, selfie Verification Process Where applicable
  • We never store your password — it is held as an encrypted hash only
  • Full card numbers are never stored — PCI-DSS tokenization is used
  • Providing incorrect information may cause KYC verification to fail and payments to be delayed

3

Why & How Your Data Is Used

Cxurl com uses collected data only for specific, legitimate purposes. Every use of your data is defined in advance — it is never used for anything beyond that without your explicit consent.

  • Account Management: For login, security verification, and account protection
  • Payment Processing: To verify deposits and withdrawals
  • Customer Support: To understand your issue and provide the right support
  • Fraud Prevention: To detect account and financial fraud
  • Personalisation: To improve our services based on your preferences
  • Marketing Communications: To send offers only with your consent
  • You can unsubscribe from marketing emails at any time

Important: cxurl com never shares your data with third parties for advertising or marketing purposes without your consent.


4

Data Sharing & Disclosure Policy

Cxurl com never sells your data. However, limited sharing may occur in specific circumstances. In every case, we ensure that any party we share data with upholds the same commitment to privacy that we do.

Third Parties Purpose Data Type Your Consent
Payment processors (bKash, Nagad) Transaction Completed Payment Information Automatic
KYC Verification Body Identity Verified Identity Document Where applicable
Cybersecurity Team Fraud Prevention Log Data Automatic
Government Authorities Legal Obligations Required Information By Legal Order
Advertising Partners Never
  • All third-party partners are bound by strict confidentiality agreements
  • Data is shared only for defined purposes and only to the minimum extent necessary
  • Data may be disclosed when required by a court order or other legal obligation

5

Cookies & Tracking Technologies

Cxurl com's website and app use cookies and similar technologies to function properly. Cookies are small data files stored in your browser that help enhance your browsing experience.

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your language and preferences
  • Analytical Cookies: Understanding usage patterns to improve the platform
  • Analytics cookies can be disabled in your browser settings, though some features may be affected

Cookie Controls: You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies will prevent cxurl com from functioning correctly.


6

Data Retention & Deletion Policy

Cxurl com does not retain data longer than necessary. Each type of data has a defined retention period, after which it is automatically deleted or made inaccessible.

  • Active account data — retained for as long as the account remains active
  • Transaction records — up to 7 years from the last transaction (legal requirement)
  • KYC documents — up to 5 years after account closure
  • Customer support chat — up to 3 years
  • Marketing data — deleted immediately upon withdrawal of consent
  • Retention of relevant data is mandatory during active legal investigations

7

Your Rights

As a cxurl com user, you have several important rights over your personal data. We actively respect these rights and make them easy for you to exercise.

Right to Access Your Data
You can request to view any information we hold about you at any time. It will be provided within 30 days.
Right to Correct Data
If any of your information is inaccurate, you may request a correction. cxurl com will action the update within 7 days.
Right to Erasure
After account closure, you may request deletion of any data held beyond legal retention obligations.
Right to Object to Processing
You may object to your data being used for specific purposes, particularly for marketing.
Right to Data Portability
You may request a download of your data in a standard, portable file format.
Right to Restrict Processing
If you dispute the accuracy of your data, you may request that its use be restricted until verification is complete.

To exercise any of these rights, email us at support@cxurlcom.app or reach out via Live Chat. For more information, FAQ see here.


8

Technical Security Measures

Cxurl com employs industry-leading security technology to protect your data. Our dedicated security team works around the clock to keep your information safe.

  • TLS/SSL Encryption: 256-bit encryption on all data transfers
  • Two-Factor Authentication (2FA): An extra layer of account security
  • Firewall & DDoS Protection: Server protection against external attacks
  • Regular Security Audits: Tested by a third party every quarter
  • Access Control: Only authorized staff members are permitted to access your data
  • Data Backup: Regular backups to a secure, encrypted cloud
  • In the event of a security breach, we will notify affected users within 72 hours

9

Children's Privacy Policy

Cxurl com is strictly an adults-only platform. Anyone under the age of 18 is not permitted to use our services. We do not knowingly collect any data from minors.

If we detect that anyone under the age of 18 has created an account on our platform, that account will be immediately closed and all associated data will be deleted.

If you believe a child or any underage person you know is using cxurl com, please contact us immediately. Responsible Gaming Policy see here.


10

Changes to the Privacy Policy

Cxurl com may update this Privacy Policy from time to time — due to changes in technology, legal requirements, or service improvements. We will notify you via app notification or email before any significant changes take effect.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The "Last Updated" date on this page always reflects the most current version.


11

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact cxurl com's Data Protection Officer. All requests are processed within a maximum of 30 days.

Email
support@cxurlcom.app
Live Chat
24/7 Support in Bangla

Why Is Your Data Safe with cxurl com?

Our technology and policies work together to keep your data protected

End-to-End Encryption

All your data on cxurl com is protected with 256-bit TLS encryption — the same technology used by banks.

Restricted Staff Access

Only authorized personnel can access your data. Every access is logged and reviewed on a regular basis.

Independent Security Audit

Cxurl com's security systems are audited every three months by independent third-party cybersecurity experts.

Separate Data Storage

Your financial data and personal information are stored on separate, secured servers. Even if one is compromised, the other remains safe.

Real-Time Security Alerts

Cxurl com instantly notifies you via SMS/email whenever a login from an unrecognised device or any suspicious activity is detected.

International Standards Compliance

Cxurl com adheres to GDPR-aligned policies and PCI-DSS payment security standards. Your data is protected to international benchmarks.

🔐 Safe & Trusted

Bet with confidence on cxurl com — your privacy is in safe hands

Your data is completely secure at cxurl com. Join today and enjoy the best betting experience in Bangladesh.

SSL Secured Data Is Never Sold In Your Control
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